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If their job requires customer service skills be sure you have that skill and list it on your resume. If you do not have a skill the employer is looking for then try to map the skills you do have to the one they desire. For example if the employer wants someone experienced in Microsoft Word and you have not used Word then think about what you have used. Maybe you have used Word Perfect or Open Office Writer. If so be sure to write this down! You can include it like this: Experienced in Open Office Writer (very similar to Microsoft Word). If you follow the good resume samples above you will do a much better job of showing how qualified you are. Remember this is the whole point of your resume: to get the employers attention and show them you are a great fit for their needs. If you do this you should be granted an interview.
You will want to include your basic information. educational history work history objectives and references. In some cases you might also want to provide information on volunteer work you have completed. A resume can be prepared to list your basic information work history and educational history. Some websites highlight the skill you have and some of the duties you have completed rather than listing each specific job in a history format. You should still list the employer for whom you completed these duties. Some resumes are also driven around your career objective. You would write an objective and provide your background to show how you have already started working for your objective. Your resume would be designed to show how your new job would help you to reach these objectives.
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1 - You dont know where that resume samples been. Yes I know. I sound like Im channeling a mother scolding a child to take that stick (or pencil or shoe or toilet plunger) out of his mouth. But sometimes mothers know best. In the case of the free resume samples you might uncover on the internet theres no telling how many times that text has been copied and pasted onto documents. In other words you dont know where its been. If a hiring manager has seen the exact same objective and summary language on six resumes that have come across his desk that morning how do you think hell react when he sees your document duplicating the same text all over again? Not favorably I suspect. 2 - You dont know if the sample youre tempted to copy was even effective.
Be specific and cater to the employer. For example try something like this: A job in customer service where I can use the experience I gained from past employment to provide exceptional customer service support for your company. Emphasize Your Accomplishments Be sure to include your key accomplishments on your resume. Did you do something that saved a previous employer money? Did you find a way to do something in less time without sacrificing quality? Did you personally show your co-worker(s) how to do something? If you have done any of these things write them down on your resume. Let the employer know what you have done in the past and they will have a much better idea of what you will be able to do for them! Match & Map Your Skills To Their Needs Always match your skills to the needs of the job you are applying for.